Ice Stone Gelato - Bradford

Not even deserved one star. Ordered online at 6.30pm and it said only 90min. didn't receive anything till 8.30pm. Wait 2 hours, Try to contact them more than 5 times no one answer the phone. Did online chat then they rang and said will take more 30min for delivery. Came after one hour. We waited for 3 hours still order came wrong. They charge for the extra Belgium chocolate sauce. Didn't sent that even. Never ever order from them again at all. Worse place ever.

Do not use this place… placed order on just eat unable to get through to unit as NO ONE answers… rang countless times had to call the Leeds rd store where the worker was unable to do anything directed to great Horton store. Called the great Horton store where the worker said the delivery was out over 20 mins ago and could take another 10 mins so basically they will give you “Icestone” desserts even though it’s custard and cake items which are supposed to be hot. Absolutely ridiculous and pathetic service where no mangers in either store!

My partner ordered me a strawberry cheesecake it was absolutely discussed tasty he got a keksteig and it was like a Morrisons cookie 4 for a pound they need to learn how to make their customers happy coz the eating discussed

Ordered choc chip cookie dough and waited 2 hours for delivery and it did not even try to ring it back and the woman is just ignorant it is a sweat

Poor customer service and attitude! Placed an order for the kids birthday the app, and after 1hr it failed to be delivered. Apparently they didn’t receive the order, yet took the payment! Poor staff attitude. Don’t bother waiting your time with this shoddy place!