Cottingley Diner - Bradford

I ordered breakfast delivery from this restaurant and it arrived early with excellent food quality. The variety of ingredients was better than most places I have tried across the country, and everything was cooked well. The bacon was cooked perfectly, although I prefer it crispy, which I'm sure they could do if asked. I usually like my mushrooms cooked a bit darker, but I forgot to make any special requests. Despite that, hours later I am still happy I tried this place because the food was fantastic.

I was not impressed with this restaurant, despite the great reviews. I ordered bacon and eggs, expecting them to be well done, but unfortunately, my bacon was pink. It seems like such a simple request to follow. Making one mistake is understandable, but out of the three sandwiches we ordered, two were incorrect. It's frustrating when a restaurant doesn't listen to their customers. The service was slow and they weren't even busy. Overall, I was disappointed with my experience.

We ordered 4 jacket potatoes but only received 3, so we asked for a replacement. However, when the new order arrived, all 3 jacket potatoes were still raw. After contacting the restaurant, they claimed it had been in the oven for 3 hours but must have been turned off. I requested a different dish instead, but was told I would have to reorder through Uber Eats and pay again, which I refused to do. When I asked for a refund, I was told to contact Uber Eats, who surprisingly directed me back to the restaurant with no refund offered.

Nice food, everything well cooked, nothing wrong-free except we were just full and I think we thought ourselves!! The best café for breakfast for miles!!

Just wanted to give a big shout out to these guys. Having been let down by Uber eats, these guys phoned me up and said they’d deliver my order themselves, no doubt at a financial loss to them. That’s what i call great customer service. The lunch was great, as always. Thank you so much!