Reviews

Overall Total Score
4 out of 5
Impressive | 2293 reviews

What errolp659 likes about Costa Coffee:
My wife has been to Costa quite a few times when meeting family and she has always said how friendly the staff are and that the coffee is always spot on. Went in with her when we had to visit town and had a lovely hot chocolate, which was perfect for me, not too sweet and my wife loved her coffee. Would recommend going to them for friendly welcome and good service View all feedback. What Netsmith doesn't like about Costa Coffee:
Typical coffee house at the heart of refurbished shopping centre. Perfectly acceptable coffee, served promptly. Seating a bit limited, especially when the weather is not suited to al fresco dining! View all feedback.

Reviews from various websites

Gastroranking-it
3.6 ★ from 50 reviews
S
25.05.2024 - 17:15

Always great coffee and friendly staff. The place is in need of a refurb, as others have commented. There's a blown speaker on the ceiling that distorts the bac...

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Robert
25.05.2024 - 17:15

The restaurant is consistently great, however, it could use a renovation.

Renier
25.05.2024 - 17:15

I feel compelled to share my disappointment following my recent visit to Costa, where the service and cleanliness fell far below expectations. Behind the counte...

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Helen
25.05.2024 - 17:15

I had tuna penned and a coffee very nice very help full

Jennifer
25.05.2024 - 17:15

Tables not cleared and in need of a wipe! Decorations very uninspiring. I'm surprised I enjoyed my coffee and mince pie!

Located in a bustling shopping center, Costa Coffee is a mixed bag for patrons. Coffee quality is generally satisfactory, and some employees exude warmth, offering quick service with friendly smiles. However, multiple complaints arise about cleanliness and disheartened staff, with tables often left unclean and service occasionally lacking attentiveness. While the atmosphere can become crowded, leading to sluggish service, the café's ambiance remains inviting, especially on rainy days. Customers desire a more consistent level of service and hygiene to match the quality of their coffee, hoping management will take note and prioritize improvements.

Tripadvisor
3.4 ★ from 29 reviews
icmystic
24.02.2024 - 01:30

Came here for light lunch with the family. We found a table, but the staff needed to clear and clean it first before we could sit. The clean did not cover the w...

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JayneHTB
24.02.2024 - 01:30

We had an in house coffee and cake today and would not recommend. There were no tables set up outside and inside tables were well distanced but they simply were...

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janetm996
24.02.2024 - 01:30

Popped in yesterday went to the toilet before ordering .Did not stay as filthy unhygienic state.Not a good reflection on the rest of the place

JoyT875
24.02.2024 - 01:30

We popped in on rainy autumn day. The place was clean, loo was clean, tables cleared quickly by a really pleasant lady. We had a gluten free, vegan mince pie, n...

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john
24.02.2024 - 01:30

An ideal spot to sit and relax with a coffee , and just watch the world go by . You"ll be amazed how quickly time goes by .

Menu
4.5 ★ from 2 reviews
Claire
22.10.2022 - 10:19

Really nice place and nice staff, can not remember when I am so nice coffee in costa drunk that from the machine are not the same). sandwich was good and juice...

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Damien
22.10.2022 - 10:19

The personal is always very friendly and welcoming and the waiting period never seems to be longer than a few minutes, even if it is busy. click on order collec...

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Facebook
4.9 ★ from 19 reviews
Foursquare
2.8 ★ from 41 reviews
Google
4.2 ★ from 807 reviews
Gastroranking-uk
3.9 ★ from 735 reviews
Int Restaurants
4.0 ★ from 610 reviews

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