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Contribute Feedback What User likes about The Burger Shop and The Ice Cream Shoppe:
Locally made ice cream and waffle cones. Delicious!. About 40 flavours served with smiles. Great place to sit and enjoy a cone and to meet people from all over the world. View all feedback.
What User doesn't like about The Burger Shop and The Ice Cream Shoppe:
Will never return. 45 minutes wait with no one in front of us. It took another 15 minutes to make our order of three frozen yogurt cones from the beginning to the end, so that they were melted before we could even pay. The growing line is ignored by employees. Would have been much faster to drive to Gravenhurst and go to Tastebuds where they are professional, friendly and tasty. View all feedback.
I have been there several times in years past. This was by far the worst. The waitress was rude, the table was dirty and old fries ON it. She took our order, told us they had NO utensils except plastic ! Once she brought our food, she Sat with a co worker and Did NOT return. I took all our leftovers up to the counter for box's. The price was crazy for the service we received. I did not think a tip was deserving but I left one. I will never go back.
On Labour Day evening it was really busy, hot and humid. I just need to say that the young girl that was on by herself handled everything amazingly. She was waiting tables, handling take outs and serving ice creams. She was calm, happy and not once gave you the feeling that she couldn't cope. Well done!!
Prices were different from menu. Two kids sliders 1adult veggi burger and 1 regular burger and fries with 4 pops was over 90 bucks. Place is a joke. I have to say our waitress was good. No fries, the person didn't blanch any so they charged us 5$ for each substitute. Waitress charged the kids for the fries sub even when the portion was half the size of my wife's waitress actually thought it was okay. Also didn't have a spoon for my kids ice cream so they gave one that was used before by someone else. Will never go there again.
Conflicting experience. Ordered from the Quality Inn across the road, was told it would be 10 20 minutes.Ordered the cheeseburger poutine, which was great. Ordered the foot long hotdog (fyi literally 12 inches, it’s huge) but it ended up being cold like not even lukewarm which was concerning. Plain fries were mediocre, not quite undercooked, but bland/pale (fine when they’re the base for a poutine though). Debated going back for a refund, considering the price, but had other plans.Maybe stick to their burgers and poutines?
This is the BEST burger spot within a 100km radius.The burgers are so juicy and fully loaded but not so much that half your meal is splayed across your table after 3 bites. And you don't feel horribly full after either. Juicy but not greasy. Big but not unforgiving. Fresh but not skimpy.Just right.They really engineered the perfect burger and the seasonal features are AMAZING.Can't recommend this spot enough. This place deserves a line-up of costumers wrapped around the building.
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