Fiiz - Feedback
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Last update : 01.06.2025
Just sat 20 min in the drive thru to get 1 drink. They had the same car at the window for 14 min!! Ridiculous!! They should have had them pull over and bring their order out when it was ready. We saw 7 cars leave the line while we were there. If we were notblocked in we would have left too!
What a very upsetting experience I just had at your Bountiful location. Your shift lead told me she refused to top off my 24oz beverage because I asked for light ice. When I told her I had been ordering this drink for years at your store and have neverbeen told that you can't top off the last ounce or so of soda to fill it, she said that I couldn?t pay for the extra soda andclosed the window. She then proceeded to mock me to the other employees. When I asked for a manager she said she was shift leadand her name was Nolan. I tip when I go to your store, I bring my kids, I avoid going to competing soda shops. This experiencemakes me want to try another shop. So disappointed and just disgusted by the treatment over an ounce or 2 of soda. Unreal. On mylabel they put ?NO SODA.? What does that mean?
They're always super fast and extremely friendly and understanding when I have a list of drinks for everyone at the job. I wait till I'm in centerville to get fizz on my way to work from Brigham so I have plenty of other locations I could stop at
Service is fast, drinks are a little short in size. Compared amount of drink with other vendors, Fizz cups hold less than they are rated on their menu. They are trying hard, some locations are better that others.
The restaurant offers a variety of refreshing drinks with numerous flavor options, praised for their excellent quality. Quick and friendly staff enhance the experience, particularly when utilizing the app for orders. However, drawbacks include inconsistency in service, notably during busy drive-thru times, and issues with specific requests being accommodated. The designated parking for app orders is limited, which can be inconvenient. Despite some negative experiences, customers appreciate the drink offerings and the generally positive atmosphere.
Last update : 13.04.2023
The drinks at Fiiz are excellent, and I have no complaints there. I strongly recommend ordering through the app to avoid waiting in the long drive-thru line, especially since the lobby is closed. However, the designated parking for app orders is inconvenient, with only two spots available. Overall, while the place has some downsides, the fantastic drinks and generally friendly staff make it worth visiting.
I’ve been a regular for years, and the staff always make me feel like a friend. They never judge me for dropping in twice a day sometimes!
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