Starbucks - Boston

The worst Starbucks experience I have ever had. The Starbucks attendant (Ashley) would not come up to serve me but instead talked to her friend at the other side of the counter then when she finally came over to help didn’t even say hi then proceeded to tell me she couldn’t make ANY of the drinks I wanted not even a plain ice coffee.

I had my worst Starbucks experience earlier this week at this store... I waited for 15mins while there were only two people in front of me. Why? Bc the staff (a young girl wearing glasses) doesn’t know what the heck is time management! For example, she just stood their staring at the oven timer for three minutes to get sandwiches heated instead of using the waiting time to take my order and make my drink! Customers behind me were running out of patience too. And that’s not the worst part yet. I saw a new drink on the big poster and asked her if I could have that, and she said no we don’t have it... I was so confused cuz if you don’t have it why bother having that big poster? So I ended up not getting anything after waiting for 15mins... oh well...

Never have eaten/drink there, was just using free wi-fi

Why the shops is closed at 7.40 when the time is 8 pm ??? Don’t show wrong timings on google or else close the shop. We are not free to waste time after you.

Work hours are hot convenient, I usually go there around 5pm when buying groceries and it's always closed.