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Contribute Feedback What User likes about Shake Shack Downtown Crossing:
I ordered my meal from one of the self-service machines, paid, and then waited for my food. There are plenty of seats available. The big hackburger was fantastic, and the fries were even better! I also tried the portobello burger before and really enjoyed it. I absolutely loved it and will definitely be back for more! View all feedback.
What User doesn't like about Shake Shack Downtown Crossing:
It’s really irritating that nearly every table has trash on it. I mean, there isn’t any staff in this large restaurant with a cleaning job?Alright I am supposed to talk about food. The burger is okay but the bacon is unusually tough. The shake tastes a bit weird—not sure whether it’s a weird recipe or the staff ruined it.I’ve been to Shake Shacks in three cities and I found this one subpar: View all feedback.
I have to say, Shake Shack is an excellent choice! Their burgers are delicious, accompanied by tasty fries and potato-based sides. They offer amazing shakes and a wide selection of drinks. The staff is friendly and very helpful too!
Delicious burger and fries! The prices are similar to most places in Boston, which I find to be a bit pricey overall. They close at 9 PM, and we placed our order at 8:50 PM. However, we were informed that we couldn't eat there because they would be closing soon. In my country, if a restaurant closes at 9, that usually means you can still enter and finish your meal by that time. But that's alright. This was the only downside to my experience, which is why I would rate it 4 stars.
I ordered my meal from one of the self-service machines, paid, and then waited for my food. There are plenty of seats available. The big hackburger was fantastic, and the fries were even better! I also tried the portobello burger before and really enjoyed it. I absolutely loved it and will definitely be back for more!
Had a gift card and figured they had great shakes given the name, boy I was right!! Forgot the name of this beauty, but was a featured shake! HIT THE SPOT! I'll be congrats here when I'm craving shakes!
This place was really good. Very tasty burgers and the cookies and cream shake was great. I liked that ordering was through tablets and then I just had to oicknitnup once it was ready. Great burger joint!
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