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What User likes about Five Guys:
The Cajun fries are fantastic! However, the shake machine was "broken," which I thought only happened at McDonald's. There was also no ketchup available. The HVAC system seems to be malfunctioning, creating negative pressure—the air is being drawn in from outside, making it hard to open the door. A guy ahead of us even thought he was locked in! View all feedback.

What User doesn't like about Five Guys:
This restaurant regularly screws up and/or cancel delivery order after acceptance, then neglect to pick up the phone to make it right. For example I have received several orders through their own app which had the proper ticket taped to the bag but the food was incorrect in the bag, they then leave the phone ringing for long periods with no answer. They also have canceled multiple orders with no reasoning and after a... View all feedback.

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