Chilacates - Boston

The rest of my group thoroughly enjoyed the Mexican torta (similar to a burger) and the delicious tacos. The flavor and seasoning were perfectly executed. read more The rest of my group thoroughly enjoyed the Mexican torta (similar to a burger) and the delicious tacos. The flavor and seasoning were perfectly executed.

Food is usually quite good, but sometimes it's quite awful. I've found that at a lot of Mexican places; you get the same dish each time, and 1 out of every 10 t... read more Food is usually quite good, but sometimes it's quite awful. I've found that at a lot of Mexican places; you get the same dish each time, and 1 out of every 10 times it's really bad. The main reason for the 2 star review is the way they treat call inorders. If you call them, you're not even a 2nd class citizen, you're a nobody. They let the phone ring for minutes at a timeand sometimes never pick up. When they do pick up, they put you on hold and then forget about you, literally. That is not anexaggeration. Whenever I call, I'm put on hold and forgotten about. Usually I can last about 5 minutes before giving up. Onetime I tested to see how long it would last. I was on hold for 8 minutes before the line went dead. I called back, and asked ifthey forgot someone was on the line. They admitted they did. This would of course be excusable if it didn't happen every time.It would also be excusable if there were a long line of customers in store waiting to be served, but that's not the case: theynever put you on mute so you know whether they're helping people or not. The time I was on hold for 8 minutes, after the onecustomer that I was put on hold for, there were no other customers the entire hold time. This has been the case most other timesas well. So, managers: get your staff together and train employees how to handle the phone line. I worked in food service forover a decade, so it's not like I don't have empathy, but if you want business then you need to take orders. And you can't takemy order, or anyone other callers' because the phone line is hung, when you leave me on hold and forget about me.

I always ask for carne asada quesadilla, but last night I command a taco just to try it from papas con chorizo and I really liked it. there is no bathroom, but... read more I always ask for carne asada quesadilla, but last night I command a taco just to try it from papas con chorizo and I really liked it. there is no bathroom, but they can sit down when they want to eat there, do not definitiw an ideal place for a date or stay.

The Burrito Engineering Here Deserves a Nobel Prize I don’t know who’s wrapping burritos at this place, but I hope they’re being paid at least double and have a... read more The Burrito Engineering Here Deserves a Nobel Prize I don’t know who’s wrapping burritos at this place, but I hope they’re being paid at least double and have a statue in their honor out back. This was hands down the best-constructed burrito I’ve ever had in my life—and I’ve eaten enough burritos to be on some sort of government watchlist. You know how most burritos fall into two camps? Either they’re stuffed to the point of bursting or they’re so loose and floppy you need a team of engineers and a prayer to keep them intact. Not here. This burrito was tightly wrapped with surgical precision—like it was assembled by a former NASA technician who found their true calling in burrito craftsmanship. No leaks. No blowouts. No sad fork-scooping at the end. Just pure, structural perfection from first bite to last. I didn’t even need a second napkin. It held together better than most of my life choices. Oh, and it tasted amazing too. But honestly, the real star was the wrap job. I’d eat it again just to admire the architecture. 10/10 would recommend. Service: Takeaway Price per person: $10–20 Food: 5 Service: 5

Favorite mexican spot in boston area. They always get it right. I love the vibe of the place, the lovely service, and the incredible flavors. Service: Dine in M... read more Favorite mexican spot in boston area. They always get it right. I love the vibe of the place, the lovely service, and the incredible flavors. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5