Basho Express - Boston

The food was absolutely delicious; I had to restrain myself from ordering more. The only downside was that they ran out of tofu, so I couldn't get any vegetaria... read more The food was absolutely delicious; I had to restrain myself from ordering more. The only downside was that they ran out of tofu, so I couldn't get any vegetarian protein.

In my opinion, the prices were exceedingly high and not justified by the meal I received. Although the bowl I ordered was fairly filling and tasted decent, the... read more In my opinion, the prices were exceedingly high and not justified by the meal I received. Although the bowl I ordered was fairly filling and tasted decent, the overall value didn’t match the cost. In summary, if you're in need of a quick meal like I was, this place may suit your needs. However, if there are other dining options available, I would recommend considering those first.

The staff doesn’t pay attention to specific requests; if you ask them to leave something out, they’ll include it anyway. The menu has very limited options, and... read more The staff doesn’t pay attention to specific requests; if you ask them to leave something out, they’ll include it anyway. The menu has very limited options, and honestly, I feel it’s not worth the money. It’s a great concept, but the execution leaves much to be desired.

Found a toenail in my eel roll the other day. Asked for a refund and they cussed me out in another language Food: 1 Service: 1 read more Found a toenail in my eel roll the other day. Asked for a refund and they cussed me out in another language Food: 1 Service: 1

Tried my first ever sushi burrito/wrap here today. Loved the concept, but this place doesn’t do it well. The wrap was large, but lacked in the flavor department... read more Tried my first ever sushi burrito/wrap here today. Loved the concept, but this place doesn’t do it well. The wrap was large, but lacked in the flavor department and as people have stated in their reviews, the burrito was overstuffed so it didn’t fully close which made eating messy (although I did appreciate the extra food). I paid $15 for the wrap, however given the minimal flavor and poor presentation, I feel it was very overpriced. Not to mention, customer service could be better. Also, since when does lettuce pair with sushi??