Pizzaboy - Bonn
Pizzaboy
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Pizza was okay, but the service needs serious improvement. I ate the pizza there. The preparation time was fine. Taste-wise, the pizza was average for me—I've had worse, but also better (taste is, of course, always subjective . What I found unacceptable was that card payment was generally accepted (it said so on the door , but the card reader was broken that day (which can happen . However, it was unfriendly that there was no sign indicating this at the counter, and the staff reacted quite rudely when it came to paying, as I had no cash to show except my phone. I ended up paying via PayPal... (And I wasn't the first customer...!! I'm generally always friendly and almost always get that back. But this place won't be seeing me again.
I wouldn 't recommend ordering delivery. I waited almost 1.5 hours and unfortunately received two wrong pizzas. Both had completely the wrong toppings, and one was supposed to be a large pizza. On the phone, they said, We 'll look into it and maybe we can get a credit note, we don 't have time. A very unpleasant situation. And the delivered pizzas didn 't taste good either. Thanks, but no thanks.
Unfortunately, my last order didn't go quite as planned. There were already some issues with my previous order, and this time something was also forgotten. The delivery time of almost two hours was also very long. I was also disappointed that, given the size of the order, there was no compensation or small token of appreciation from customer service. Overall, today's experience was rather disappointing, as I've had better experiences in the past. I hope that the service will improve in the future.
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