Reviews
What User doesn't like about Kelsey's Neighborhood Bar & Grill:
I ordered the steak and shrimp with potatoes and vegetables. The broccoli appeared to have leftovers on it so I chose not to eat it. The shrimp was satisfactory but the steak I ordered medium well was cooked rare instead. I asked for a replacement and they brought me a new steak, but it was still undercooked and tough. I was very disappointed with their service. They brought me the bill without any apologies. I will... View all feedback. What User likes about Kelsey's Neighborhood Bar & Grill:
Had a great dinner at Kelsey's. The Portobello Burger was very yummy and the fresh made fries were great. Hubby had fish and kettle chip... he said they were good. What made our night was our server Jenn; she took the time to ask our little guys what he wanted to eat for dinner and made him feel special. It's nice when you can go out with a family and not made feel like the kids are a pain for them! View all feedback.
Reviews from various websites
Great renovations to the establishment. Comfortable setting and friendly staff. Food was fantastic and quick.
Very welcoming service Laura and Beth where fantastic. The food was great, and drinks where cold I'd recommend Kelsey's Bolton
Had a great dinner at Kelsey's. The Portobello Burger was very yummy and the fresh made fries were great. Hubby had fish and kettle chip... he said they were go...
read moreThe atmosphere was very good and modern. Our waitress Cassandra, was very good, the food came quickly and tasted great!
I loved the breakfast burger it was delicious!! and our server Beth was great we all had a really good time
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read moreBolton Kelsey's has received mixed reviews recently, with some customers expressing disappointment in the quality of food and service. Complaints range from undercooked steaks to inedible chicken fingers and rude staff. However, there are also positive comments about delicious burgers, friendly servers like Jenn and Beth, and efficient staff during COVID-19 times. The festive ambiance and excellent server Giulia at the Bolton location have received praise, while bartender Samantha has been described as extremely friendly and welcoming. Despite some negative feedback, some customers still plan to return due to the good experiences they have had.