Dunkin' - Boca Raton

Coffee, Donuts, Coffee & Tea
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Dunkin'

Dunkin'
3.2 / 5 (567 reviews)

Description

This Dunkin' location presents a mixed bag of customer experiences. While many patrons enjoy the delicious lattes and donuts, and commend the efforts of the team led by the exceptional store manager Sam, others express frustration over cleanliness and order accuracy. Complaints highlight rude staff interactions, long wait times, and even early closing hours. Some long-time customers cherish the personal touch from friendly employees, while newcomers may be put off by chaotic service. Overall, this establishment remains a popular breakfast spot, yet consistency in service quality appears to be a pressing concern.

Last update: 17.01.2026 from: Vincent

Feedback

★ 3.2 / 5 from 567 reviews
vincent-698
22.08.2023

I drive right past my local drive-through Dunkin' Donuts to come here. The staff here is incredibly helpful and friendly. It's a regular stop for me and the kids, and all the staff greets us and remembers our preferences. If you're in the area, definitely stop by.

izzy-129
22.08.2023

I will always be a loyal customer to this restaurant. A special thank you to store manager Sam, who has a heart of gold! The associates Nick, Nick, Angel, and Jacob are all amazing and go above and beyond to satisfy every customer. This team is great and keeps the location lively. Keep up the excellent work!

carolishca
25.07.2023

It was one of the cleaner Dunkin's. They have a few lounge seats, which is a nice touch. In my experience, never really friendly staff at Dunkin'. The service here was okay, just okay.Food: 4/5

elliot-33
25.07.2023

Everybody loves a great cup of coffee at a good price.Food: 5/5

antonio-517
25.07.2023

Worst Dunkin’ ever. The kids working there seemed to be on something. They got everything wrong in the order, worked extremely slow and had zero desire to even move. I had to repeat myself three times and still they gave the donuts they wanted. I specifically asked for almond milk due to intolerance and when I asked if it was almond milk they didn’t know (or care) what kind of milk they had used. I told them it was due to a lactose intolerance and they said they would have to do it again because they didn’t know what had gone in the coffee. Absolute horrible customer service. Hire people with some desire to work please! Last time at that location for sure.

FAQ

As a customer, you can use the WiFi of the establishment free of charge.

You can also pay for your dishes with various credit cards.

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