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Contribute Feedback What User likes about Dunkin':
Ordered while on the road back to Miami from Orlando for pickup...order was prompt but the girl told me they are closing and they don't have chocolate glazed donut. But she went beyond amazing and gave me a replacement croissant. The person's name was Beverly(I think that was her name) Thanks for the great customer service! View all feedback.
What User doesn't like about Dunkin':
I've been several times between 7am and 9am on weekdays. totally dissatisfied staff. It took 25 minutes to get a coffee on numerous occasions. Poorly managed and operated compared to other Dunkin locations. View all feedback.
I had a wonderful experience at this restaurant thanks to the fresh products and exceptional customer service provided by Connor and Zach. Angela and Miranda also made delicious avocado toast for my friend. Connor was friendly and professional, offering helpful suggestions and making our time there enjoyable. Zach made great coffees and their cheerful attitude really set this Dunkin apart from others. The donuts were fresh and had a large selection. The team members’ cleanliness and attention to detail truly made a difference. Thank you for a fantastic experience.
I ordered curbside pickup while on the road back to Miami from Orlando. The order was quickly prepared, but I was told they were closing and didn't have the chocolate glazed donut I wanted. However, the girl working there, Beverly (I think that was her name), went above and beyond by giving me a croissant as a replacement. Thank you for the excellent customer service!
This Dunkin location provided me with the best customer service I have ever experienced. I visited on a Monday to try the Strawberry latte and had the pleasure of meeting Zach and Connor, who not only made the drinks but also provided a fantastic experience. They recommended a drink that was a nice change from my usual order.
Just a quick THANK YOU to all of the wonderful staff and the 'manager of managers ' Bev at this Dunkin Donuts..I have been through many sets of staff at this location, I work nearby. This team so far exceeds anyone in the past. All of the people working there greet all of us who stop in with smiles and great attitudes...they are cheerful and professional and they take every opportunity to make clients feel important. They work incredibly hard , always cleaning and organizing and refilling, yet are patient and courteous to everyone who walks in,...treating every person as though they were their top priority.. I 'd like to thank Zach and Connor, Jay, Sam , Angela, Gerardo, Miranda, Anthony, Jordan, Woodley, Tom l, Alex, Carol. AND BEV yes, I asked for everyones names! You guys are the highlights of everyones day!! We all appreciate everything you do........
Woodly and his team are phenomenal. Woodly went above and beyond to make sure I enjoyed my coffee. With staff shortages and a difficult labor pool to pull from he always has a positive attitude. Though the store may not run perfect or as fast as everyone would like he shows up and makes the best of it.