Reviews - Upper Crust
Reviews summary
Upper Crust restaurant has been receiving mixed reviews recently, with some customers expressing disappointment in the quality of food and service. Some have criticized the frozen crusts and lackluster toppings on pizzas, while others have complained about long wait times and subpar customer service. However, there are also positive reviews highlighting the delicious calzones, house specials, and friendly workers. Overall, the restaurant seems to have its ups and downs, with some customers swearing they will never return, while others continue to enjoy the food and atmosphere. Whether one decides to give Upper Crust a chance or not, it seems that experiences at this establishment can vary greatly.
Was Emmet Fritsch at Upper Crust a mag?
Not sure I agree with some of the recent reviews. I 've never had a bad, or cold meal here OR bad service. Food quality has always been at least 4 stars. Ate there last night (7 of us) and the service and food was excellent. Thanks Marcy and Anna 28 Jul, 2012 This restaurant IS open AND serves great food. Bill H in Bluffton, SC View all feedback.
What Roslyn Zboncak dislikes about Upper Crust:
Eating was just okay. the regular pizza crust was more like thin crust. 12in chicken pizza was $17! I ordered a package and please divide an salad instead of chips. when we got the bill, they accused us of a side salad. our server has never said there will be a charge. defending better places in the opposite. we will not be back! View all feedback.
Images uploaded by reviewers
Reviews from various users
Last update : 03.03.2025
Save your money and buy frozen meals from the grocery store. I can't see how anyone would think this is at all good food to be spending money on. Everything was just so basic and sub par. The grinders dry as hell. Pizza- frozen quality at best It's just very production line type food Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 2 Service: 3 Atmosphere: 2
Loved this place. My husband and I both enjoyed the nice atmosphere, great food and the service. All were outstanding!! Our hostess was so friendly and attentive she and even helped us with recommendations from the menu choices. We will definitely be visiting this establishment again in the near future. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Upper Crust Meat Lovers, Wrap, Salad
Nice local Italian restaurant. Went for late late lunch, got the luncheon size stuffed spinach shell, came with a salad and garlic bread, a good deal for 13.99. Also got nice glass of house red wine at $2 off for happy hour.Husband got steak sub and fries. We both enjoyed our meal. Inside dinning , and some tables outside, it also has bar seating. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Vegetarian offerings: Large vegetarian selection Vegetarian options: Eggplant parmigiana, spinach cheese stuffed shellls,
Vegetarian options: They have a veggie pie and an ultra veggie pie, both were awesome. Service: Dine in Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 3 Recommendation for vegetarians: Highly recommend Vegetarian offerings: Clearly labeled vegetarian dishes Parking space: Plenty of parking Parking options: Free parking lot
Staff was friendly but our server was cleaning tables and doing anything other than coming over to our table when we sat down. Food wasn't bad but was nothing spectacular. My husband had Lasagna and I got a pizza slice and side salad. Over 7 dollars for a small salad that had minimal toppings and didn't even have croutons or any type of protein was a bit much. The pizza slice was ok size but it's like they have one pizza that they throw the toppings on top to make the different slices which results in uncooked toppings and minimal cheese. Husband's lasagna again was ok. For the price point I don't think we will return. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 3 Service: 3 Atmosphere: 3
Last update : 17.04.2023
The best pizza place we found during our visit to the area. The service was good and the food amazing! Would definitely return!
My first visit to the top crust at this point. I really enjoyed my calzone. I built it with Italian sausage, mushrooms and spinach with extra cheese. They take garlic butter and spread it on the crust and it is delicious. Sauce is tasty and I enjoyed having the Marinara-Dip sauce with her. I would order it again or maybe next time try something else. My friend had her salad and it was delicious. I live at the southern end of Hilton Head and it was worth the trip.
Not sure I agree with some of the recent reviews. I 've never had a bad, or cold meal here OR bad service. Food quality has always been at least 4 stars. Ate there last night (7 of us) and the service and food was excellent. Thanks Marcy and Anna 28 Jul, 2012 This restaurant IS open AND serves great food. Bill H in Bluffton, SC
We had her pizza. Good place for an Italian food. We ordered and the pizza was ready on time.
Bad customer service abilities! either the personal must be withdrawn, but it seems that they are tailored to a specific type only. that was our third attempt to taste this restaurant. (three times to many! when we waited patiently, the server was nervous, we don't know why? she forgot our order and disappeared in the middle of our order to other tables. then the nerve has to return with a posture. the young lady, who literally apologises for them after each. so we've tipped her off! my money is just as good as the next paying customer! 2. We waited 35 to 40 minutes before someone came to the table. 3. try, which is about one month later (today 4/8/22) we sat there for 20 minutes, the waitress saw us coming and two other families followed and still we waited with no service not even a cup of water! never again! I tell them what they want big service, big hospitality and F$%KING awesome customer service and the food was fantastic! go to an authentic italian? restaurant called nonna pink! I promise they won't be disappointed. ?
