Reviews
What michael sams doesn't like about Steak N Shake:
Went to drive thru. Waited lengthy amount of time to be helped. Thought speaker was broken and drove to window. Guy took his time to come to the window. When he came to window he asked what we ordered. I told him we hadn’t ordered yet because nobody said anything at speaker then he told me”well everybody else ordered”. I said never mind. I’ll go inside and order. Went inside and ordered. Waited twenty minutes to get... View all feedback.
Reviews from various websites
The only reason I give 1 star is because the wait at the drive up was fairly quick but I am sick and tired of not getting what I ordered. What part of NO CHEESE...
read moreThey punched out a hole in the bottom of my chili cup when it was lifted out of the bag the chili went all over the floor! My entire order on my sandwiches were...
read moreWhen you decide to take humanity out of the process of one of the best diners there were and replace it with service like a cartoon from The Jetsons. I won't ev...
read moreWent to drive thru. Waited lengthy amount of time to be helped. Thought speaker was broken and drove to window. Guy took his time to come to the window. When he...
read moreWaited 20 mins to have order taken. Waited another hour for food. Staff rude. Management rude. Half off my kids still didn't have my food after 2 hours. Liberty...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreThe Steak and Shake restaurant has been receiving mixed reviews from customers lately, with some expressing frustration over incorrect orders and long wait times at the drive-thru. One customer felt the dining experience lacked humanity and was disappointed with the food quality, suspecting soybean filler in the hamburgers. Another customer experienced a lengthy wait, incorrect orders, and unprofessional service at the drive-thru. Despite some positive aspects, such as quick service at the drive-thru, many customers have been disappointed with the overall experience and food quality at this particular location.
Steak n Shake is one if those few burger joints that still offers value for your money.
The server forgot to enter our orderRather than take the hit for forgetting, she blamed the problem on the kitchen.
We were seated quickly since there was hardly half the dining room filled.
{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read more