Jersey Mike's Subs - Bloomfield Twp

This is the slowest restaurant I have ever been to. I won't make the mistake of coming here again. It's been 45 minutes and I still haven't received the food I... read more This is the slowest restaurant I have ever been to. I won't make the mistake of coming here again. It's been 45 minutes and I still haven't received the food I ordered online. I might have to leave without it in order to get back to work before my lunch break is over. I'm not happy that I already paid.

I arrived at this location at 8:30 and found the door already locked, despite the posted hours stating they are open from 10am to 9pm Monday through Sunday. read more I arrived at this location at 8:30 and found the door already locked, despite the posted hours stating they are open from 10am to 9pm Monday through Sunday.

Food is on point every time. Never messed up an online order, all my online orders were ready on time. Perfect read more Food is on point every time. Never messed up an online order, all my online orders were ready on time. Perfect

Fresh ingredients and friendly, they cut our sandwiches perfect and they were excellent. read more Fresh ingredients and friendly, they cut our sandwiches perfect and they were excellent.

The customer service is horrible, like I’m talking they’re in la-la land. I was asking them that I saw 2 bottles and I didn’t know if they were both vinegar oil... read more The customer service is horrible, like I’m talking they’re in la-la land. I was asking them that I saw 2 bottles and I didn’t know if they were both vinegar oil or not, and they struggled to hear me, when I literally raised my voice. I’ve never seen someone more deaf in my entire 16 1/2 years of life. Then, they proceeded to screw up and put vinegar oil on my sandwich (like a lot of it), and I struggled to eat it, because it’s my least favorite oil. Also, they messed up my dad’s order, which he said he wanted half as much mayo as usual, then they put a whole amount on half the sandwich, when he said he wanted a half amount not full. Also, I got whole wheat bread, and my dad got the same bread, but with gluten-free bread. So, apparently the gluten-free bread sucked compared to normal and he’s been there before. I don’t know how they can be ok with screwing up this badly, because they clearly don’t care. Worst sandwich experience I’ve ever encountered.