Wendy's - Blacksburg
Wendy's
Description
The service industry is facing challenges with entry-level workers being scarce, but Wendy's is making strides to adapt. Despite some hiccups with orders being delayed and mistakes made, the general manager, Felicia, personally addressed the issues and provided excellent customer service. While there were concerns about cleanliness and efficiency, the staff's friendliness and willingness to rectify mistakes were noteworthy. Overall, Wendy's dedication to customer satisfaction shines through, making it worth another visit for their delicious and fresh food.
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Feedback
Food was old and cold I normally dont complain but 25 dollars for two busted 4 for 4s come on now We pay good money for a service, we should get decent service.
There was some issues with my order. However, the staff at Wendy’s were very friendly and helpful. They fixed the problem quickly. I appreciate their professionalism and customer service. The food was also delicious and fresh. I would definitely order from them again. Thank you, Wendy’ s!
This place was much better. I only give 3 stars because the food is okay, but we ALWAYS lacked something. This evening ordered and received no pommes with my middle combo. It was slow, we were the only people there. I can understand a mistake when he's busy, but not every time it goes there. If there is someone who works there who reads this, please make sure that the entire order goes in the bag before you hand it over to the customer. I'm tired of asking myself if I get my whole order I pay.
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QR-Code for the menu
