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Contribute Feedback What John T likes about Cottage:
Just been for fish and chips today Sunday 22nd November 2023. The lady that served us was so customer focused I actually told her how lovely she was, which is nice to see these days. Hope the owner passes this on to her. The food was excellent. Will be returning regularly was fantastic and very good value for the quality of the food. View all feedback.
What Alison B doesn't like about Cottage:
There is not enough room for me to tell you all my experience at the cottage only that my friend and I will never go again. The main problem is with young inexperienced staff. View all feedback.
Waiting to long, weekend, one young girl working on own,gave up, came back later, another wait!!! Great steak pudding and chips!!
Probably the best fish, chips and mushy peas we’ve ever had! Nice cuppa to go with it. Sat inside. Staff really friendly! Ordered a small fish and it was huge! I would recommend this chip shop to anybody! Yummy!!!
We have been visiting The Cottage for over 30 years on our visits back to my hometown of Blackpool. A visit to The Cottage has always been an exciting experience for my now grown up children. Yesterday’s experience was sadly was the last one. We had booked a table but on arrival “The Hostess” barked at my friend “HAVE YOU BOOKED A TABLE?” What happened to a pleasant meet and greet to your customers? I said we had booked and gave in the name,. We were shown to our table and given menus. After about 20 minutes someone came to take our orders and we were told that there was a 35 minute wait which we said was fine. After 1 HOUR of waiting we asked where our food was, the waiter went off to check and came back saying it’s just being plated up” 15 minutes later our food finally arrived. We were on the verge of waking out by this stage. We began to tuck in as we were now, starving hungry. We all noticed that the fish batter was very greasy, but on eating the fish they inside was chewy. We all opened our fish up and the batter inside was RAW and inedible. I ended up just scooping the fish out, which itself was only just cooked. My daughters Steak Pudding was all dry on the inside like it had been sitting around for a while. In all an unpleasant experience in a place that used to be welcoming and served fantastic fish chips. I suppose the lack of people queuing outside on a busy Saturday night for takeaway should have been a warning sign. We used to have to fight our way past scores of people waiting for takeaway but last night there was just one chap sat waiting. That speaks volumes I suppose. Such a shame.
Have been here many times with no complaints. Tonight we arrived told 20 min wait for fish, ordered and then told 35 min wait for fish, at 1 hour we asked where our food was, we'd already been served the drinks that came with the meal 35mins earlier. Meal arrived batter thick and under cooked ate what fish we could find and left batter, paid bill and left. Not sure we will be going again extremely disappointed.
Although this restaurant has a long history and is well-established, it seems to be overrated based on reviews. I ordered takeout and drove home in ten minutes. The large cod was enormous, but the batter was crisp on the outside and underdone in the middle, with the fish slightly undercooked. The chips were just okay, but the tartar sauce was very good. Overall, it was not a bad effort, but I expected better. The service was excellent, so I have no complaints there. However, I can see why others may be frustrated. It seems improvements can be made if concerns are addressed.