KFC - Bismarck
KFC
Description
KFC offers a mixed experience for diners. While many praise the fresh biscuits, flavorful mac and cheese, and good value—especially for their spicy sandwiches and combo meals—others report inconsistencies. Some meals arrive incomplete or with less crispy, stale chicken, and side dishes like coleslaw and fries vary in quality. Service ranges from exceptional, with staff correcting errors promptly, to slow and indifferent, sometimes leaving customers feeling rushed or neglected. Cleanliness and atmosphere also occasionally fall short, impacting the overall experience. KFC remains a popular choice, but recent visits suggest room for improvement in consistency and service.
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The wait for our meal wasn’t too long, but I noticed that other customers who had called in their orders were still waiting even after we had finished our meal. It was around 7:30 p.m. on a Thursday, and while we were eating, the staff started putting chairs upside down on tables all around us, even though the restaurant was open until 10. This was odd timing and made us uncomfortable, as if we were being rushed to leave. Additionally, two staff members were busy cleaning the dining room, even though it was neither messy nor busy at that time, which added to our confusion. To top it off, the KFC chicken we had didn’t seem fresh at all. It tasted like a completely different recipe, and even the coleslaw was off. If they’ve changed their recipe, it feels like it’s not really KFC anymore. Overall, I was not impressed with this experience.
The food here is great. However, I've noticed that every time I order a Mountain Dew, I see black specks in the drink. I'm not sure what it is, but it seems like their soda fountains could use a good cleaning.
This place is disgusting. I ordered the 5 piece chicken strip basket and one strip was no bigger than my finger! They were so dried out like they had sat for hours, my dog wouldn’t even eat them. Don’t waste your money.
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FAQ
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QR-Code for the menu
