KFC - Bismarck

#4 - Fast Food - Bismarck, American, Chicken
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KFC

KFC
2.6 / 5 (2672 reviews)

Description

KFC offers a mixed experience for diners. While many praise the fresh biscuits, flavorful mac and cheese, and good value—especially for their spicy sandwiches and combo meals—others report inconsistencies. Some meals arrive incomplete or with less crispy, stale chicken, and side dishes like coleslaw and fries vary in quality. Service ranges from exceptional, with staff correcting errors promptly, to slow and indifferent, sometimes leaving customers feeling rushed or neglected. Cleanliness and atmosphere also occasionally fall short, impacting the overall experience. KFC remains a popular choice, but recent visits suggest room for improvement in consistency and service.

Last update: 17.01.2026 from: Amber

Feedback

★ 2.6 / 5 from 2672 reviews
debbie-e-snake9796
14.10.2023

The wait for our meal wasn’t too long, but I noticed that other customers who had called in their orders were still waiting even after we had finished our meal. It was around 7:30 p.m. on a Thursday, and while we were eating, the staff started putting chairs upside down on tables all around us, even though the restaurant was open until 10. This was odd timing and made us uncomfortable, as if we were being rushed to leave. Additionally, two staff members were busy cleaning the dining room, even though it was neither messy nor busy at that time, which added to our confusion. To top it off, the KFC chicken we had didn’t seem fresh at all. It tasted like a completely different recipe, and even the coleslaw was off. If they’ve changed their recipe, it feels like it’s not really KFC anymore. Overall, I was not impressed with this experience.

joe-f-fish34
14.10.2023

The food here is great. However, I've noticed that every time I order a Mountain Dew, I see black specks in the drink. I'm not sure what it is, but it seems like their soda fountains could use a good cleaning.

christian-molback
08.04.2024

Got cold mac and cheese after waiting.Not kosher as the kids

amber-lange-1
08.04.2024

This place is disgusting. I ordered the 5 piece chicken strip basket and one strip was no bigger than my finger! They were so dried out like they had sat for hours, my dog wouldn’t even eat them. Don’t waste your money.

claudia-landry
08.04.2024

The people are friendly and

FAQ

You can use the WLAN of the restaurant at no extra cost.

There is a TV / screen on-site where sports events are broadcast.

The restaurant also accepts credit cards from the common providers for payment.

More information

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