Domino's Pizza Bishop Auckland

For Pizza that’s almost £20 each and contains the exact same ingredients of pizzas that are £8each you expect perfection, Every-time. We ordered two on a hangover Sunday and they Both arrived undercooked, beige looking, floppy and just flat out terrible. We had to bang them in the air fryer to give them a second chance at life. Will never order again, overpriced under delivered. Food: 1

Me and my husband use the app frequently. I placed a large order that was £90, as our oven is broken. The order was Sunday 20th August. The food was to be eaten over 4 days. My husband answered the door and said hello to the delivery driver, he apparently didn 't greet my husband back but went on and on in the middle of the street about our £90 order. Saying he was incredibly surprised and who spends £90 on Domio 's . Quite rude, to say the least. We 'll be taking a break from here for a long time because of this incident. Food was nice! I 'm a big fan of the soy nuggets!

I usually love dominos; but on Friday 4th this store really let the brand down!!!. Furthermore after talking to dominos customer care team; they obviously wanted to lose a customer permanently as they have done nothing to resolve me issue. The incident:. I ordered on the app on Friday 4th and after 15 mins of the order not changing on the pizza tracker I came down to the store to see on the board that it still said prep 8 minutes to go. Upon entering the store I could see there was an issue as the orders board was rammed. There was a staff member eating a customer order in the actual kitchen which is not acceptable under food preparation legislation ; as it contaminated the kitchen. The oven had broken which really wasnt the store fault; however my issue is with how it was dealt with. Firstly they were still accepting orders they knew they couldn't fullfil. They didn't bother ringing to say about the problem which meant I wasted petrol. The staff were eating half the customer orders; I am assuming as the whole order wasn't ready. The colleague on the till couldn't care less when I asked about the refund; just kept saying it will be refunded in 5 days. Still no refund at the moment. Had to pay again and go to spennymore store which took more time and added 9 more miles onto my trip. So I have decided to contact customer care. They bascially apologied for the inconvenience and offered a voucher for a free pizza and dip. But I could only have that or the refund!!!! . It's rediculous why would I now want the voucher when I am not considering ever going to dominos again!. Refund requested apparently it shall take 5 days or I need to contact them again . Rediculous you really have under performed. Hopefully this review will warn others about your customer service if there order goes wrong. Richard

We ordered 20 pizza's for a party and all arrived on time and every one of them was hot. Delivery woman was awesome and had everything under control. Great service and lush food. Vegetarian options: Nice selection and fresh Service: Delivery Meal type: Other Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: BBQ Chicken Pizza

Tasty as always the best pizza in town! Just got confused in the app and didn't get as good value as often... Service: Take out Dietary restrictions accommodated: Vegetarian Recommendation for vegetarians: Somewhat recommend