Kfc - Billings

Drive through was quick and efficient. The lady taking the order was helpful and friendly. read more Drive through was quick and efficient. The lady taking the order was helpful and friendly.

The Good Chicken tasted as good as I remembered Free wifi The Bad Poor management Bathroom isn't well maintained. E.g. missing a garbage can, trash on the floor... read more The Good Chicken tasted as good as I remembered Free wifi The Bad Poor management Bathroom isn't well maintained. E.g. missing a garbage can, trash on the floor, and it smelled. The tables were a little.. sticky? Wasn't smooth for sure GoogleListing menu is inaccurate, $5 2 pc chicken is $6. I was not asked what sides I wanted Bathroom isn't maintained well.. dothey clean the fountain drinks? You can get sick if drinks aren't regularly washed. Food: Chicken tasted alright Cookiedough was terrible, didn't like the taste of it The mashed potatoes origin was questionable The biscuits origin wasquestionable The place could use some cleaning and renovation. I know it can be tough or rather loosen responsibility whenthings are laxed, but that gets reflected into the impression that people have of this place when they come. Of course cleaningthe place can only go so far when a comes from the atmosphere produced by.. people. If they ever need a professional pressurewasher to clean the store and driveway I'm here. I run a business on it.

I ordered a 9-piece meal with breasts and wings, but when we got home, we found only 8 wings and a leg instead, all for $18. When we went back to the restaurant... read more I ordered a 9-piece meal with breasts and wings, but when we got home, we found only 8 wings and a leg instead, all for $18. When we went back to the restaurant to address the issue, the young manager—clearly just out of high school—told us there was nothing she could do and disappeared into the back for 15 minutes. She only returned when the police arrived because she had called them, even though we hadn't been loud or disruptive at all. When I asked for the name of her supervisor or manager, she could only give me the first name Nick and a phone number that went straight to an answering service (not surprising). While we were waiting, three other customers mentioned they had the same problem and had only returned to try the new chicken. It is evident that they have no concern for customer service, and poor customer relations seem to be standard practice for them. We will not be returning.

The location is very convenient, making it an easy choice for a quick visit during my lunch break. read more The location is very convenient, making it an easy choice for a quick visit during my lunch break.

This is one of the best restaurants I've visited. I'm truly impressed by how quickly they serve the food and how fresh everything tastes. I've been here three t... read more This is one of the best restaurants I've visited. I'm truly impressed by how quickly they serve the food and how fresh everything tastes. I've been here three times, and each experience has been outstanding. Keep up the great work, team!