Burger King - Big Stone Gap

I do not like to leave bad reviews, I have managed fast food I know the toll it take on the employees ' bonus checks. This has gone on long enough, not that we eat here often, but this will be the last time.Even though the have meals listed as 2 for 10, apparently they have to tell them you want that promotion. . After having to wait for the employees to come to the window, as we could hear several employees laughing and playing. This includes one running to office yelling WAIT I NEED TO GET MY PHONE whom also looked me in the eye while there wasn 't anyone else at the window, then ran back to the kitchen area after retrieving the phone from the office. By the time the employee made it to the window, reentered my order (to adjust the price to 2 for $10), and explained to me that Burger King requires that one asked for the promo because BK loses so much money on the promo, and another employee mixing the milkshakes, my food was COLD.I 'm not sure what has happened to the management here but this place has gone down hill QUICKLY! 2 days ago we had gone to the attached BP, employees were running around in what looked like blankets playing around.I 'm not saying work shouldn 't be fun and it is only fast food but just a hint of professionalism would be greatly appreciated!Also there was something that looked like bacon in the drain tray for the fountain drinks. If I could post pictures, I WOULD!Overall the lack of a sense of professionalism, COLD food, unmixed shakes.... this place is a JOKE!

Can't wait until all Burger Kings go under. Don't waste a dime on this place

Really fresh and good, tasty, fries were hot. Friendly voice over speaker. A good experience today

Food was cold and I ordered cheese on my Whopper and they forgot it.

Great for a quick bite. But some employee's need to be taught manners.