Bob Evans - Big Rapids

I was not impressed with this location. I have been to a different location before and enjoyed the experience. This one was out of several menu items, the food was over cooked, we waited for almost 10 minutes by the door before being seated even though there was almost no one there (and I had to draw the waitstaffs attention from the kitchen to get seated even then), and the experience as a whole was disappointing. The waitress was very friendly, just absent during the whole meal. The person that rang out our bill was very nice though.

Stopped at 3pm. Was seated for 50min. then I left. They were only serving takeouts.

I ordered potato soup. It didn't have any meat or onions. When I called to complain, I was on hold for 11 min and was told they were busy and the toppings were overlooked. There was no apology and just offered to replace it. The soup was potatoes and cheese. It was not good.

Food was ?‍ cold , waitress was amazing , that was about it , would break a leg going again, cold omelet, missing items, not worth 30$ for breakfast

Those ladies sure do work hard. Cannot forget the cook either. Good customer service, portions and the food tasted fresh.