Panera Bread - Biddeford

American, Delis, Soup
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Panera Bread

Panera Bread
4.1 / 5 (2032 reviews)

Description

Located in a convenient, clean spot, this restaurant offers tasty food and exceptional customer service that often exceeds expectations. Staff are friendly and attentive, with some going beyond their duties to enhance the experience. The coffee and tea options are excellent, supported by an affordable subscription plan. While many guests enjoy well-prepared meals like lobster rolls and hot soups, occasional issues arise, including order confusion and inconsistent food quality. Noise and professionalism can vary, making it less suitable for families with children. Overall, it’s a solid choice for casual dining, though some improvements in consistency would lift its appeal further.

Last update: 17.05.2026 from: Kayla

Feedback

★ 4.1 / 5 from 2032 reviews
kayla-gadsby-flower3
24.01.2024

I'm giving Panera Bread 3 stars because the food is good, but the girl at the counter appeared to be handling all the tasks on her own. I wouldn't recommend bringing kids here since there were several teenagers in the back being loud and using inappropriate language. The overall atmosphere felt unprofessional. Unfortunately, this seems to be becoming common, as many young people today (ages 16-22) seem unwilling to put in effort.

jennifer-yang-wong
24.01.2024

This was by far my worst experience at Panera Bread. I had to repeat my order five times because the cashier couldn’t understand me. On top of that, I never received a buzzer for my order and ended up waiting more than 30 minutes. When my grilled cheese finally arrived, it still had the wax paper between the slices attached.

queen-sassy-church35
24.01.2024

The cashier, Jessica, initially didn’t quite understand my order, but she quickly got us on the same page! The wait time was reasonable. The food was delicious. Keep in mind that not all Paneras serve hot food, but my soup was hot enough to enjoy all the way back to my hotel in South Portland!

scott-anderson-store-4
24.01.2024

Update: I went back and ordered a cinnamon crunch bagel, but the first three bites had a strong garlic flavor. A tip: avoid cooking sweet and savory bagels on the same pan. I'm taking away a star for that.

chad-l-squirrel02
24.01.2024

I recently had to order delivery from Panera, and unfortunately, my experience wasn't great. I usually think of the restaurant as decent and sufficient. My order through Uber Eats arrived on time and was nicely packaged, but the food quality was quite disappointing. It was poorly prepared and not satisfying at all. I don't get the hype around this place; it doesn't seem to live up to what you'd expect from an upscale fast food restaurant.

FAQ

The restaurant offers free WLAN for its guests.

You can watch major sports events on a screen / TV right in the restaurant.

You can also pay for your menus with various credit cards.

More information

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