Dunkin' - Biddeford
Dunkin'
Description
This coffee spot serves reliably classic, well-made drinks in a clean, friendly setting with open seating ideal for working or quick breaks. However, inconsistent service and long lines—exacerbated by online-order and drive-thru prioritization—leave some customers frustrated, and a no-tipping policy disappointed others. While many patrons praise the staff and convenience, the location needs better order management and staffing to match its otherwise pleasant atmosphere.
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Feedback
I used to go at least three times a day, but not anymore. It takes way too long, and lunch is over before you even get through the line. They really need to bring back the option to go inside for large orders.
Classic Dunkin' Donuts coffee. I ordered a medium coffee with extra cream and regular sugar, and it was made perfectly. I was a bit disappointed that the staff couldn't accept tips, so I deducted 2 stars because of that.
I truly wish I could rate this place with zero stars. I waited at the counter for 15 minutes while three employees at the drive-thru completely ignored me, and eventually, I decided to walk out.
I ordered coffee and a bagel to enjoy in the store, but the line was ridiculously long—about nine miles! They expected me to wait just to pick up my online order, which is completely unacceptable. They really need to either disable online ordering or implement a more efficient system.
Menu PDF
More information
QR-Code for the menu
