Reviews

Overall Total Score
4.1 out of 5
Impressive | 433 reviews

What lesleyannecheeseman doesn't like about Costa Coffee:
This Costa is understaffed The Manager is super fast and well organised The lack of trained competent staff is clearly an issue Crazy how many times the coffee machine is not working and there are problems with the waterworks, the dishwasher breaks down regularly. I grab a coffee almost every day in town and have not found other branches struggling with the same problems Its an extremely busy site please support the... View all feedback. What James wilson likes about Costa Coffee:
This restaurant is situated inside the Tesco store near the entrance, offering seating by the window. There is a good amount of seating available and prices are reasonable. It is a pleasant spot to unwind if you need a break while exploring Welling high street. View all feedback.

Reviews from various websites

Gastroranking-it
3.8 ★ from 50 reviews
ken
01.09.2024 - 15:06

When I went In the place was a mess, floors tables. Not very friendly. Got a take out coffee as did not wish to sit at messy table. There was no excuse for the...

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Melcan
01.09.2024 - 15:06

I had a delicious iced flat white today, thank you to Barista! Happy place with kind service.

Alice
01.09.2024 - 15:06

We had a few drinks, in particular the mango frape was not great. The cream wasn't shaken before piping onto the drink so it was dripping out of the lid.

Bunmi
01.09.2024 - 15:06

Costa remains one of my favourite spots to frequent. Good service, good drinks, and the ultimate blend is banging.

Simone
01.09.2024 - 15:06

No words to say.. Is just fantastic!! Staff,coffee,environment, always tidy and clean.. The best coffee shop!! Congratulations to everyone who's working very ha...

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Costa Coffee at this location seems to be struggling with understaffing and maintenance issues, leading to poor service quality. Customers have reported the coffee machine and dishwasher breaking down regularly, as well as staff cleaning up around patrons or shutting down areas unexpectedly. On the other hand, the online ordering system receives praise for its efficiency and friendly staff members. Despite some instances of unwelcoming behavior from cleaning staff, the overall experience remains positive for many customers, with good coffee options and value for money. Ultimately, improvements in staffing and maintenance are needed to enhance the overall customer experience.

Tripadvisor
3.0 ★ from 12 reviews
Edward
03.10.2023 - 15:58

Popped in for a skinny cappuccino...no skimmed milk waiting for a delivery! In Tesco ..why can't you just go into Tesco buy some?

lesleyannecheeseman
03.10.2023 - 15:58

This Costa is understaffed The Manager is super fast and well organised The lack of trained competent staff is clearly an issue Crazy how many times the coffee...

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Ruth
03.10.2023 - 15:58

We often pop in to this store on the weekend purely because is the closes and on route, in the week I use the Eltham branch (which is great), however from now o...

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Noa
03.10.2023 - 15:58

There is a captive market here; Costa's in Welling being part of the Tesco building. Perhaps because of this the female staff in particular are mostly indiffere...

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Sophie
03.10.2023 - 15:58

I've been to Costa lots of times but I think this was one of the nicest ones I've been to! I've seen people write in their reviews that it was busy but of cours...

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Menu
4.8 ★ from 4 reviews
Danu
26.12.2022 - 12:34

Welling, costa coffee, could be a great place to hang with friends and family while grocery store in tesco as its in tesco superstore. now they can enjoy hot dr...

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Elizabeth
26.12.2022 - 12:34

A great place for a good chat. beautiful tees coffee 2 hours free deep garage. personally it is the least cozy costa, I am not a fan of being in a super market.

Victoria
26.12.2022 - 12:34

Very helpful staff in this industry. I use this coffee shop regularly, as I work close. the personal took the time to help me use the app to get a offer. Thank...

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Vanessa
26.12.2022 - 12:34

I had no problems using this costa. I tend to order the online app on my handy what I want and its always ready until I am there, the staff are also very friend...

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Google
4.3 ★ from 137 reviews
Gastroranking-uk
3.6 ★ from 134 reviews
Int Restaurants
4.4 ★ from 150 reviews

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