McDonald's - Beverly
McDonald's
Description
While some guests praise the quick service, tasty food, and friendly staff at this McDonald’s location, others report frequent order errors, missing items, and unhelpful responses regarding refunds or rewards points. Experiences vary significantly, with some customers enjoying clean facilities and reliable Wi-Fi, while others feel frustrated by staff attitudes and repeated mistakes. Overall, this restaurant offers convenience and good coffee but has inconsistent service quality that may affect your visit.
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Feedback
Wrong order and refused to refund honestly unbelievable. This isn’t a 3rd world country educate your employees.
No straw for the drink, burger bun was soggy with grease, ordered a large and got a medium. Come on now get it together. It's not a hard job and the staff act like they don't know what they're doing.
I would give this place 0 stars if I could. Save your time and go to the other location in Beverly. I placed a mobile order and provided the code at the drive-thru, but they said they couldn't find it. I drove to the window to show my order receipt, but they still hadn't prepared it and didn’t offer a refund. The staff seemed incoherent or simply indifferent. This isn't the first time I’ve had this issue, but it will definitely be my last visit to this location.
I don 't know how they manage to forget half of the order, but they managed it. A single hat slice of bacon and one small patty for my bacon double qpc . Try harder. Do better.
