Dunkin' - Beverly
Dunkin'
Description
Dunkin’ experiences vary widely across locations. While some customers praise friendly, upbeat staff and enjoy popular menu items like the Chorizo Wrap and strong coffee, others note inconsistent service, cleanliness issues, and frequent inventory shortages. Parking tends to be limited but manageable. Unfortunately, isolated incidents of expired products and uncomfortable interactions detract from the overall impression. Despite these challenges, Dunkin’ remains a busy spot, especially when nearby outlets are closed, showcasing a loyal customer base and staff dedication. The atmosphere can be lively and welcoming, though service quality and hygiene may need improvement to meet broader expectations.
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Feedback
I visited Dunks today and I want to express how incredibly kind the man in the drive-thru was. His positivity and warmth truly brightened my day. Although I don't know his name, I hope he realizes the positive impact he had on me and others. We definitely need more people like him!
I had a hot coffee and two donuts. The service met my expectations. It was a busy weekend morning, typical of a Dunkin' Donuts experience.
Every time I ask for extra ice. Literally have never gotten it once. And before you say, then don 't go there , I don 't. The one I go to is temporarily closed.Dunks as a chain is a disaster and the epitome of this country 's issues. Low effort and awful service, but it doesn 't matter when there 's no other competition. Why provide a good service when there are no consequences for providing a bad one.
The servers are very friendly. However, the place could use some cleaning as it often has a lot of flies. I've noticed that they frequently run low on donuts, which seems to be a trend at Dunkin' locations lately. As for parking, the lot is small, but there are usually enough spaces available.
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FAQ
More information
QR-Code for the menu
