Dunkin' - Beverly

Gave this place another shot.. Still serving the worst burnt ice coffee and soggy toasted bagels around. For yrs. read more Gave this place another shot.. Still serving the worst burnt ice coffee and soggy toasted bagels around. For yrs.

Just horrible dont believe me go there yourself especially on a busy morning read more Just horrible dont believe me go there yourself especially on a busy morning

Location often times closed with shortage of staff, which is understandable but the online ordering system can be turned off to let customers know the location... read more Location often times closed with shortage of staff, which is understandable but the online ordering system can be turned off to let customers know the location is closed. I had been there twice already after placing mobile orders only to find the closeddoors. If anyone has had the same issue, you can call dunkin's customer service (from the app) and they will refund you.

Not usually a person who writes reviews, but There is a saying that one bad apple spoils the whole bunch? There are some people that should have absolute zero i... read more Not usually a person who writes reviews, but There is a saying that one bad apple spoils the whole bunch? There are some people that should have absolute zero interaction with the public, and this employee is candidate #1 of such. Someone who is thisrude. angry and abrasive should be let go from a service type job.

If I could give this place zero stars, I would. The staff was incredibly rude to me. One attendant brought my coffee, accidentally spilled it, and then careless... read more If I could give this place zero stars, I would. The staff was incredibly rude to me. One attendant brought my coffee, accidentally spilled it, and then carelessly tossed the straws onto the counter before walking away. Another staff member approached me with the rest of my order, and her attitude was dismissive as she practically threw the items at me. When I asked for a drink holder, she simply hurled it onto the counter. This was by far the worst service I've ever experienced. They really need to train their employees on how to treat customers properly.