Dunkin' - Beverly

As a local, I can say that this restaurant offers excellent service and a fantastic atmosphere. If you're in the mood for a great iced coffee, this is definitel... read more As a local, I can say that this restaurant offers excellent service and a fantastic atmosphere. If you're in the mood for a great iced coffee, this is definitely the spot to visit.

Last week, I visited the Dunkin' Donuts on Essex Street, and Casey was the only staff member working. Despite being very busy, she maintained her composure and... read more Last week, I visited the Dunkin' Donuts on Essex Street, and Casey was the only staff member working. Despite being very busy, she maintained her composure and remained exceptionally pleasant, just as she always does.

The coffee at this place is quite disappointing. It seems like we have to wait for the one employee who actually knows how to make a good coffee. Unfortunately,... read more The coffee at this place is quite disappointing. It seems like we have to wait for the one employee who actually knows how to make a good coffee. Unfortunately, they often hire someone who is distracted on their phone and doesn't understand simple requests, like adding extra ice.

I live on the same street and still refuse to go to this location. The night time employee is a mess trust me you'll know when you go in after 3. 90%percent of... read more I live on the same street and still refuse to go to this location. The night time employee is a mess trust me you'll know when you go in after 3. 90%percent of the time kid can't even function and make a simple iced coffee and some days even running out of it completely. Place is ran by a good guy who tries but doesn't know how to pick his employees. Inconsistent you'll get a different coffee everyday .

Really cool guy running it read more Really cool guy running it