Kung Fu Tea - Bethesda

How do you mess up kung fu tea?Ordered two taro large, 70% sugar. Took nearly ten minutes to get despite there not being a line. The employees were all just standing around talking, laughing, and playing on their phones. Our drink didn’t start to be made until 5 minutes in, and there was no one before us.Then we got our drinks. One was definitely 100% sugar and the other one tasted like 200% sugar. We have taro kung fu tea often at other locations so we know what the sugar levels taste like.If the owner is reading this, please get your employees in line. That’s why this place has bad reviews. But I guess if the money keeps coming in…. We won’t be ordering from here anymore though.

The cashier had headphones on and clearly didn’t care about taking my order for a caffeinated beverage they keyed it incorrectly and refused to change it when I pointed this out. I then was overcharged and received a caffeinated drink. Go to one of the other Boba shops in Montgomery mall!

Ordered my regular drink with bubbles and herbal jelly. Some worker forgot the bubbles, which I understand. But my mistake was was walking away without examining my order, because I’ve not had it made wrong before.By the time I realized the lack of bubbles, I’ve already sat down and drank it halfway as I was focusing on my hw. When I walked back and asked for a refund, I was met with a very aggressive employee who approached me as if I was scamming her out of a drink.Now I know I wasn’t being the easiest customer by insisting on a refund instead of accepting the bubbles they were offering to add to my drink. But at the end of my work day, I just didn’t want an extra sweet drink with full scoop of bubbles and half the milk tea. So when the other employees offered to add the bubbles belatedly, I rejected and asked if I could be refunded instead. That’s when this young girl stepped in and very sternly told me “no refund, either take the bubbles or your drunken drink as is”. Her attitude baffled me, and honestly, because I felt hurt that I was somehow being perceived as not acting in good faith, it made me double down on being refunded.I explained that I only asked to keep my current incorrect drink because I wouldn’t want it to be thrown away. But I also don’t want it remade at this point and would like to have my money back please. She kept saying “that’s not possible” and questioned why I’d want my “basically empty drink refunded” in a very antagonizing way, until this man who seems to be her manager stepped in, found my order in their system for refund. And although I walked away getting what I asked for, that whole exchange just left me feeling worse about my financial situation where I’m penny pinching for seven dollars and some change that’s gate-kept by a self-righteous teenager.Anyways, this is my first Google review where I rant on like this, but you can be the judge, the whole experience just left a bad taste in my mouth, and will make me think twice before ordering from this stall again.

For whatever reason this location is never as consistent in how they make their drinks. I'm a frequent Kung Fu Tea patron of almost every location in MoCo Tyson's area, always ordering the same thing for more than 7 years now. (Peach Oolong, 70% sugar, less ice w/boba)Sometimes it's almost like they've done more sugar than they're supposed to, other times it's like they've forgotten the peach syrup. I don't think the experience has been the same more than once in a row. Other locations (Rockville town center, pike rose) don't seem to suffer from this issue.

Awful Taro Milk Tea. No taro flavor! Over $8 after tax (and 20% tip! a complete scam. The nerve to actually ask me to make sure and choose a tip option after I ordered my drink. I don't know what he put in that drink to turn it purple, but it might as well have been water and purple food coloring for all of the boring blandness and tastelessness. Yelp should have a zero Stars option.