Subway - Bethel

I used to work at a location in the south, and it was good, but my recent experiences here have been disappointing. We ordered through the app and received notifications that our food was ready, but when we arrived, our order hadn't even been started. We ended up waiting 20-30 minutes while they served customers inside before they finally began preparing our food. If they want to maintain quality, they shouldn't make us wait for dinner when our order wasn’t ready. This situation was really frustrating for me, especially since I’ve always been nice about it. It would be great if they could train their employees better; I hope this review is taken into consideration.

The staff informed the customers that they were from the salad section, but I overheard them discussing the manager's lack of preparation before the Thanksgiving holiday. Additionally, customers are required to get their own napkins. Why can’t they just include them in the bag?

The staff is trained but still can't get a simple order correct. I ordered the roasted chicken with honey and pickles, but instead got mayonnaise. I don't even want to mention the dressing. I won't be coming back.

Not clean, customers without masks. a person began to put my sandwich in the toaster, then it went. another person finally came over mask around kinen, pulled my sandwich out of the toaster and coughed on it while not wearing masks right. for what I command, but throw away that sandwich. I should go out when I came in, sitting on the food area I was masked. they also made it as if I had ruined their day by being there. 3 people and took 5 minutes to get a cough on sandwich. I'm never back.

Horrible Experience. Over 1 hour to get 2 sandwiches even did a mobile order). They were out of several breads, proteins, and veggies. The restaurant was filthy floor, all booths, even behind the counter). I sent my family back outside because it was so bad. They either need better management or ownership to step in. Will never go back. Absolutely Horrid Experience!!! Not worth it.