Kfc - Berwyn

We ordered a 4-piece chicken tenders meal, a 2-piece meal with chicken breasts, and a 3-piece meal that included a breast, thigh, and leg. Instead, we received... read more We ordered a 4-piece chicken tenders meal, a 2-piece meal with chicken breasts, and a 3-piece meal that included a breast, thigh, and leg. Instead, we received what were essentially oversized chicken nuggets for the 4-piece, a 2-piece breast meal, and a 3-piece of thighs. For drinks, we had requested Mountain Dew, Dr. Pepper, and Diet Pepsi, but we got a green-colored carbonated water, Pepsi, and a drink that can only be described as a very sweet syrup with no carbonation. The biscuits that came with all the meals were rock-hard, and all of our mashed potatoes were cold—before we even left the drive-thru window. It felt like the food and drinks were practically tossed at me. The syrupy drink had overflowed, leaking over the lid, the green carbonation water didn’t have a properly closed lid, and the Pepsi was running down the sides of the cup. All of this cost a staggering amount—almost $40 for three people—plus the hassle of cleaning my car from the spilled drinks. None of us were satisfied with our experience.

I encountered a very poor attitude from the person who took my order. I mentioned to my daughter, a bit too loudly, that they seemed to have a bad attitude, and... read more I encountered a very poor attitude from the person who took my order. I mentioned to my daughter, a bit too loudly, that they seemed to have a bad attitude, and suddenly everything changed at the window. If you don't enjoy your job, maybe you should consider leaving. I’m not at fault here; I don’t even like chicken—I only ordered it for my child.

I stopped by for a quick lunch and found the staff to be very helpful. The service was fast and the food was delicious. My only suggestion would be to offer an... read more I stopped by for a quick lunch and found the staff to be very helpful. The service was fast and the food was delicious. My only suggestion would be to offer an option for either potatoes or coleslaw on the side.

Excellent experience they are friendly, fast and hot food read more Excellent experience they are friendly, fast and hot food

We were in the mood for some chicken, so we decided to go to KFC. The chicken, mashed potatoes, fries, coleslaw, biscuits, and soda were all delicious. Thank yo... read more We were in the mood for some chicken, so we decided to go to KFC. The chicken, mashed potatoes, fries, coleslaw, biscuits, and soda were all delicious. Thank you, KFC!