Dunkin' - Berwick
Dunkin'
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Terrible service! I waited 10 minutes just to get a regular medium coffee and overheard an employee loudly complaining about being bored.
They always remember my drink order, and the staff are fantastic. I visit every day!
Last night, I ordered my usual—some variation of a chai latte and the signature caramel craze latte. It seemed a bit busy, even with only two people in the shop, so I understood the delay. However, I have to say, my order was the best it’s tasted in a long time! Thank you!
I've had really inconsistent experiences with the coffee at this place. Half the time, it's honestly not good. I think it's important for the staff to receive proper training on how to brew it correctly. Nobody wants to pay for something that isn’t drinkable.
Last weekend, they were out of hot chocolate, so I ordered a cappuccino instead. Unfortunately, it was mostly foam and cold. Today I went in for an iced latte, but they only offered decaf coffee. You've just lost my business. Seriously, get it together! I definitely can't recommend this place.
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