Jack´s Brasserie - Bern

We expected a nice dinner, but we were disappointed. We sat at 8:15 on a table to see a alley. We waited for a while to get water, and when ordering our meals I was told that the kitchen could not absorb my wife's milk allergy to most of the menu items. The menu said the kitchen staff would like to do that. When lifting my cocktail glass, the floor fell out of the glass and muted on the table and the contents landed on the table and on me. When the waiter finally came back, he didn't seem to know what to do. We had to ask to move into another table and for some extra napkins to dry my clothes. We then waited a very long time for our entrees that arrived about 90 minutes after sitting. The food was excellent, but it was so late - after 10:00, it was difficult to enjoy. When we got the bill, we realized that the restaurant did not provide me a free drink to replace the broken glass. We couldn't find our waiter, so we paid the bill and left.

Der Service wirkte entweder unerfahren oder nicht ausgebildet. Der Chef de Service schien wohl nicht mehr da zu sein. Man konnte deutlich merken, dass das Schnitzel etwas zu wenig gewürzt war. Früher war es besser.

Tolles Schnitzel, toller Service und tolles Speisezimmer.

Beautiful schnitzel and very beautiful bone marrow starter. Full wine list, despite the explanation, could be clearer to help us choose. We ordered a surprise birthday present that came in time and was really good. Everything in everything, perfect experience.

The service was either new or untrained. chef de service is no longer available. they noticed that it was a little sharp. was better