Dieci Pizza Kurier Bern Breitenrain

Update March 17, 2024: After I found out the central contact address for complaints through this review and wrote again in writing, I received feedback from qua... read more Update March 17, 2024: After I found out the central contact address for complaints through this review and wrote again in writing, I received feedback from quality management. They apologized to me over the phone and confirmed in writing that they would strongly train the branch's employees. Additionally, I was refunded the amount of my entire order. There is still no statement from the local branch management. I also find it unacceptable that not all contact addresses for complaints are published by the branch (but sometimes via Google Reviews). Original: On January 3, 2024, I bit on a pit (probably an apricot) in the penultimate piece of my Porcini Pizza (order no. 06-24-012-71). This is absolutely unacceptable. I took a photo and reported the incident on site and to an internal Dieci email address. I was promised a voucher, but I have no interest in ordering from Dieci again. If Dieci were sorry and serious about apologizing, they would offer a refund and not a voucher.

Delivery ok Unfortunately the pizza wasn't the same as a Dieci pizza. The mozzarella was on the pizza like yogurt. Unfortunately it didn't taste the best either read more Delivery ok Unfortunately the pizza wasn't the same as a Dieci pizza. The mozzarella was on the pizza like yogurt. Unfortunately it didn't taste the best either

I just wanted to order a pizza on site with my brother and there was a totally unfriendly and arrogant employee who thought he had no decency at the checkout an... read more I just wanted to order a pizza on site with my brother and there was a totally unfriendly and arrogant employee who thought he had no decency at the checkout and acted as if we weren't there to order a pizza. We just left again straight away. Pizzerias are a dime a dozen. Maybe in the future you will hire employees who want to work.

Ordered pizza today at 8:45 p.m. When I asked by phone, they said no problem the pizza would arrive in 2-3 minutes, but that wasn 't true, the pizza was deliver... read more Ordered pizza today at 8:45 p.m. When I asked by phone, they said no problem the pizza would arrive in 2-3 minutes, but that wasn 't true, the pizza was delivered 30 minutes late. The courier just said you 're not the only one who 's hot

Well, I can't really understand the lower clerks, I ordered 3 times at different times (1st 8 p.m. 2nd about 4 p.m. 3rd 1 p.m. they always came on time about 40... read more Well, I can't really understand the lower clerks, I ordered 3 times at different times (1st 8 p.m. 2nd about 4 p.m. 3rd 1 p.m. they always came on time about 40 minutes. The couriers were all normal, although at the beginning someone with a bald head? was overly friendly