Mövenpick Berlin
Mövenpick Berlin
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Nice restaurant in the center of Berlin. We stayed at the hotel and we decided to go to its restaurant. Food was really good, staff very nice and the ambiance was nice too.
Beautiful restaurant in the center of berlin. we were in the hotel and we decided to go to his restaurant. eating was really good, very nice staff and the ambiente was also beautiful.
My stay at this hotel was… memorable, but not in a good way. On arrival I was told the computer systems were down, meaning no room key for the entire 3 night stay. Any time I needed to access my room I had to wait for a staff member with a master key to escort me, like a VIP, but without the fun. Inconvenient? Yes. Embarrassing? Definitely. I get that technical issues happen, but the hotel didn’t seem to try to fix it or offer any goodwill. Even after following up via Trip.com, they refused any compensation. Charging full price while guests can’t access their rooms independently feels like a bold business strategy. Oh and the door hanger promising drink tokens in exchange for skipping housekeeping? I hung it out every day and got… nothing. Guess it was more of a decorative feature. The room itself was fine dated, but functional. Ultimately, the lack of effort to address these issues left me feeling disappointed. Here’s hoping the management figures out a better plan for future system meltdowns.
