Ilse Eins - Berlin

First time I visited this ice cream place, my daughter dropped the spoon so I asked for another one, the woman gave me this sour look and asked for 20 cents for... read more First time I visited this ice cream place, my daughter dropped the spoon so I asked for another one, the woman gave me this sour look and asked for 20 cents for the spoon. I decided not to come back again! Today our usual ice cream place was closed so I thought to give this place another chance, and I dared to ask if I can taste an ice cream, the lady stood there for a moment and then said ” i‘d rather not“, so I asked what do you mean ? She said the answer is no! I was shocked by her answer and told her how last time I was disappointed by the way they treat their clients and now again, and then this very grumpy man comes from behind her and starts telling me not to come back, there are many other ice cream places please do not come back here again! And the woman was saying sorry we do not give tastes, our ice cream is high quality, not like the other places that are only filled with sugar, imagine every person wanted a taste ! Honestly I’d rather eat sugar and feel respected and welcomed then have this kind of treatment. I definitely won’t be supporting this place and I hope others do the same, some people need to learn some basic manners.

The lady serving the ice cream is unfriendly and seems bothered by any question from our part. The most expensive scoop I've had in Berlin was also the smallest... read more The lady serving the ice cream is unfriendly and seems bothered by any question from our part. The most expensive scoop I've had in Berlin was also the smallest. Arrived home only to find myself visiting the bathroom every 10 minutes, until I managed to eliminate everything. Thank you for an unforgettable experience...

Ice cream is not bad. But the older male worker was incredibly rude and yelled at my partner for simply inquiring about a toilet. When confronted that he should... read more Ice cream is not bad. But the older male worker was incredibly rude and yelled at my partner for simply inquiring about a toilet. When confronted that he should not talk to people like that, he was more rude. The female worker tried to talk to us explaining but basically took no accountability and again blamed us.

The chocolate sorbet is very good, the black sesame is soso. Nice shop with cute ceramic objects and selected Japanese paperware read more The chocolate sorbet is very good, the black sesame is soso. Nice shop with cute ceramic objects and selected Japanese paperware

I'd give 5* if it was fully vegan. The lady who makes and sells the ice cream is super nice and the products are just amazing. So many vegan choices and origina... read more I'd give 5* if it was fully vegan. The lady who makes and sells the ice cream is super nice and the products are just amazing. So many vegan choices and original flavours and combinations!Looking forward to be back some time