Subway - Berea
Subway
Description
At this restaurant, experiences vary widely. While some patrons praise the fresh ingredients and friendly staff, others express dissatisfaction with order accuracy, rude service, and unyielding company policies regarding refunds. Positive reviews highlight exceptional sandwich craftsmanship and inviting atmosphere, while complaints often mention negative interactions with staff and a lack of empathy toward customers. Overall, this establishment offers a mixed bag of culinary delights and service struggles, prompting diners to weigh their options carefully before committing to a visit. As a dining destination, it stands out for its potential but is hindered by inconsistent experiences.
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Feedback
The food was decent, but I left feeling let down. Subway had been promoting their new sub sandwiches, and I even received vouchers in the mail. Eager to give them a try, my husband and I went to the restaurant on 12/321. However, when I presented the vouchers, I was informed that they couldn't be used for the new subs. I was very disappointed by this.
I had a wonderful experience at this location. During my last visit, a young man and woman in Berea were quick and friendly. I decided to visit again.
The staff was friendly and assisted me in finding the best deal possible with my order.
Their entire approach is catering to my desires; how can I possibly dislike this?
Food has always been good but today was the best. There was a Hispanic lady that made me and my child's sandwiches. She made the best sandwich I ever had there. She put the right amount of sauce where it didn't drip everywhere. She did an awesome job! I don't know her name but she's awesome.
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More information
QR-Code for the menu

