Mcdonald's - Benton Harbor

I would give this place a rating if I could. We ordered fresh nuggets but received ones that weren't fresh. When we asked for a replacement, the staff informed us they couldn't provide new nuggets due to being short-staffed. I then requested a refund, but they told me to raise the issue. While we were waiting, I went inside and spoke with the manager, Chad, who was a heavier white gentleman.

I had two crispy chicken dishes today. I recommend asking for extra pickles. Unfortunately, the chicken had a lot of blemishes and was quite dry. I wish I had inspected everything before the meal, but it was too late for that. On the bright side, the service was excellent, so thank you for that!

This McDonald's is always super busy, they are located directly on the highway, so it's easy for you to eat something really fast on the way to work or school or on the way to children's play.

This McDonald is ALWAYS a stop for us on the street. It is the DAILY DOUBLE!!! The best burger in my opinion. I saw it on the menu and had to grab a few. Now my family is looking for Exit 1. This last visit we left. It says starting with the kiosk. Once we came in, we were greeted with a smile. No kiosk needed. I had a pretty big job. They treated it without problems. I was a burger short. When I went to the manager, he was on his toes. He recognized me. Had the burger ready for me. Thank you to the crew at Exit 1 McDonalds on Harbor. See you next time.

Review Update 09-05-2017: We returned and found the food to be hot and fresh once again. However, the staff at the counter could have been more attentive. The manager was pleasant. Be aware that the I-94 Western ramp is closed, but they had a map and directions at the entrance to help drivers get back on the highway, which is very useful for people unfamiliar with the area.