Subway - Benbrook
Subway
Description
Recent visits to a local Subway highlight a concerning trend of consistent service failures and unprofessional staff conduct. Customers reported multiple instances of incorrect or incomplete orders, with pre-ordered meals often unprepared upon arrival. Rude interactions have marred experiences, including unresponsive management and dismissive attitudes from employees. Despite occasional positive feedback about individual staff members, the overall sentiment suggests a need for significant improvements in customer service and order accuracy. For those seeking a pleasant dining experience, exploring alternative options may be advisable. This location's previous reputation now seems a distant memory.
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Feedback
The worker was nice, but that was a terrible experience. talk about slow! can not recommend that someone comes to this place.
The hours were updated 6 days ago showing it closes at 8 but I showed up at 715 and like usual they were closed. This place is never open it seems.
Sat for dinner and was nothing that you can catch. then she made my sandwich barely flesh. I paid for a big drink and to my surprise were all so out and they were not interested. I went home with a warm gatorade and a cold sandwich. you will find this place they need new employees and new manager as well. I would have gotten 0 stars, but I can't
The employee at the counter was incredibly polite, cheerful, and accommodating to all the customers while I was enjoying my lunch. You have a wonderful employee who deserves recognition for his excellent work.
Rudest employee I think I've ever come across at a subway. The chairs were up on the tables and the sign said back in 10 minutes but there was a lady there so I asked are you open. She said do I look open? I said no but I thought I'd ask. She said if I wasn't open I wouldn't be here. I told her I'd like a sandwich she got mad because she had to get up and make it. I'll skip this location from now on.
