Sonic Drive-in - Benbrook
Sonic Drive-in
Description
This popular restaurant has garnered mixed reviews recently, particularly regarding service inconsistencies and order accuracy. While many patrons enjoy the well-prepared food and appreciate the friendliness of the staff, some have faced difficulties when orders were incorrect or unfulfilled. Customers expressed frustration with management's inability to address issues effectively. Despite these setbacks, the restaurant remains a go-to spot, particularly for those who value its delicious offerings and take advantage of the convenient online ordering app. With dedicated staff and loyal patrons, there’s hope for improved service and satisfaction in future visits.
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Feedback
I sometimes stop by in the mornings for a strawberry sweet tea. I love when Dawn is my car hop. She's so friendly and professional.
This Sonic has been a problem for us as food comes out slapped together(burgers) and service is normally slow/bad. Even a few times nobody would answer, so we would just leave. Every now and then it's good. We just don't go there very much anymore and with expectations are low when we gamble on going there.
I ordered one of Sonic's new $1.99 small Oreo Chocolate Master Shakes, but later realized they charged me $1.99 for a small Chocolate Classic Shake and an additional 50 cents for the Oreo. I suspected something was off with the pricing, but since I had ordered other items, they kept insisting that the charge was correct.
I stopped by for a burger late at night with a friend, who ordered a strawberry cheesecake shake. There was quite a bit of confusion over the intercom about his shake, even though it was clearly listed on the menu. It seemed like there was only one employee handling the food, and unfortunately, he brought us the wrong order by mistake. On top of that, the parking lot we waited in was littered with garbage, making for an overall unpleasant experience. The food simply wasn’t worth it.
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FAQ
More information
QR-Code for the menu
