Starbucks - Benbrook

I waited 25 minutes for two coffees one was wrong and missing the whip cream for my dog. I watched 5 cars in the drive thru get their drinks before mine. 25 min... read more I waited 25 minutes for two coffees one was wrong and missing the whip cream for my dog. I watched 5 cars in the drive thru get their drinks before mine. 25 minutes for two shots of espresso and a cold latte even though I ordered it hot. I over tippedas I always do and just astonished with the terrible customer service and complete disregard for their customers.

What happened to this place? I?ve been coming here for years and it used to be fine, but now every single time it?s an awful experience. Today for example, I to... read more What happened to this place? I?ve been coming here for years and it used to be fine, but now every single time it?s an awful experience. Today for example, I told them very nicely ?Oh sorry I actually asked for a Venti not a grande? the girl gave me avery rude look and said ?oh ok? then they dumped it into a venti cup and only added milk to it. It tasted like milk. Nothingelse. And since when do they hand you a screen asking for a tip? Really? Don?t get me wrong I will tip at Dutch bros every timebecause the service is amazing, and the drinks are bigger, better, and less expensive. But I?m not tipping at Starbucks, in factI wont return to Starbucks ever again. What used to be a place I enjoyed is now I place I hate. Let?s go Dutch Bros!!

I wore this shirt in Starbucks in Benbrook (which is Veterans Day) there were about older 2 couples, 1 younger couple, and 2 solo middle aged men sitting at the... read more I wore this shirt in Starbucks in Benbrook (which is Veterans Day) there were about older 2 couples, 1 younger couple, and 2 solo middle aged men sitting at the tables. Each one of them looked at my shirt, and quickly looked away. It seemed as itoffended all of them. I guess many have no pride in the USA flag anymore. Too bad, for all of them.

Great starbucks but be careful people cut in line in the drive thru all the time read more Great starbucks but be careful people cut in line in the drive thru all the time

Employee's are Friendly and take the time to explain the different kinds of drinks even to this older person trying to keep up. Most locations employees seem to... read more Employee's are Friendly and take the time to explain the different kinds of drinks even to this older person trying to keep up. Most locations employees seem too anxious and want to get rid of me and not explain anything about making the drinks and theingredients used. Most will not allow enough room in the drink for me to get added ice to cool down the drink. All of this withjust me at the counter and no one else wanting to order. This store is always very gracious towards me.