Pulido's - Benbrook
Pulido's
Description
Nestled in the heart of the community, this restaurant offers a blend of tasty Tex-Mex dishes and a welcoming atmosphere. Diners have praised standout menu items like the hush puppies and combination nachos, complemented by friendly service. While some report slow service during busy periods, many enjoy the clean environment and appreciate the attentive staff, particularly one standout waitress. However, the recent interior redesign has drawn mixed reactions, with some feeling it lacks warmth. Overall, this establishment remains a beloved choice for locals, despite occasional service hiccups and customer service concerns that may need addressing.
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The frozen margaritas were fantastic! The steak nachos came with a generous amount of meat on each chip. They prepare each chip individually, topping them with refried beans, cheese, and meat.
The service was the worst I've ever experienced. I ordered a quesadilla for lunch and received just two tiny pieces. They also gave me a kid's meal, which was hardly enough to fill me up. To top it off, they charged $5 for chicken, and I only got about four tiny strips. I strongly recommend avoiding this place and heading to the Pulido St location instead. It was a terrible experience. Absolutely awful!
I received the wrong quesadilla; I ordered steak but got chicken instead. The chips were disappointing as well. They didn't include any silverware, and the takeout box was torn. The total was $30.31.
The puffy tacos I had were the worst I've ever experienced. They were not only cold but also greasy! I requested no tomatoes, but they were still included on top. It was really disappointing!
They initially got our order wrong. I ordered Pico, and both times it looked old and unappetizing. To make matters worse, they even charged me for it. I ordered takeout and was charged for three flour tortillas, which you get for free when dining in. I've been going to this place for over 30 years and used to love it, but now the food just doesn't taste as good.
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FAQ
More information
QR-Code for the menu
