Panda Express - Benbrook

#24 - Fast Food - Benbrook, Chinese, Delivery Services
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Panda Express

Panda Express
3.0 / 5 (1449 reviews)

Description

This restaurant is currently facing significant challenges, particularly in service and food quality. Patrons report inconsistent staff attentiveness, with some feeling overlooked amid fundraising efforts. Instances of missed orders compound the frustration, although a considerate delivery driver managed to remedy one such situation. Complaints about lukewarm and stale food also persist, raising concerns about management responsiveness to feedback. Despite some positive moments, like accommodating staff and decent new dishes, many visitors express disappointment, asserting the need for serious improvements. Until changes are made, many diners are reluctant to return, urging management to take heed before it’s too late.

Last update: 17.01.2026 from: Lou

Feedback

★ 3 / 5 from 1449 reviews
lou30
16.10.2022

So mad got beef and broccoli at the Panda Express in White settlement got about 4 pices of meat and over load on broccoli way to cheat your customers

syrmn72
16.10.2022

The service and atmosphere at this restaurant were terrible. The staff ignored our requests and seemed more interested in asking for donations than taking our order. We had donated directly to the cooks' children yet they still asked for more money. This was not the first time we experienced poor service here. We will not be returning and will make sure to warn others. Our delivery from this restaurant also had half of our order missing, but thankfully the driver was very kind and went back to get the rest of our food. It seems like this place needs help with their management.

xcassin-bird6
16.10.2022

Every body white panda express all their dishes are delicious every time I go there, I have a hard time to choose a dish, but important, what I choose, I'm never disappointed, oh what a life)! vegetarian options: since all their dishes are made with sweetness, they can choose a whole vegetables dish .great selection at leisure.

lueilwitz-reinhold
16.10.2022

I ordered a plate through the drive-thru and received only half the amount of meat I expected. It was too expensive for what I got.

lueilwitz-reinhold
16.10.2022

Came in to use a BOGO coupon. Mentioned it at the drive through line and again at the window. They didn't even bother to re-ring my order and charged the regular price. What's the point of BOGO if you can't use it lmao

FAQ

The restaurant also takes various credit cards.

More information

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