KFC - Benalla

#3 - Fast Food - Benalla, American, Chicken

KFC

KFC
2.0 / 5 (73 reviews)

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Last update: 17.01.2026 from: User

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★ 2 / 5 from 73 reviews

The wings were overcooked and incredibly tough, making them inedible. This is a common occurrence here. Additionally, they always fail to include napkins and straws in my order. The service is consistently lacking in attention to detail.

The food quality has gotten better and is consistently good. Sometimes there are additional items available like popcorn chicken, fried donuts, and specials, which may not be highlighted enough.

I have been to many KFC locations and I'm not sure why I keep going back. I have been consistently disappointed until now. We have never received the correct order and always have to double-check before leaving. The food quality is below the standards of other KFCs we have visited. The building may have been renovated, but the food definitely needs a major upgrade.

The way through today. Welcome to kfc etc., can I have a zingerbox regularly with pepsi please? do you want this regularly or large? regular. what drink do you want? pepsi. please drive them to the window. I asked for my acknowledgement and received a reception for another order. only the usual bad service here.

It is only fast food and you get what you pay for. Not normally on my places for food however was looking for something quick so decided on KFC whilst the others headed to the Golden Arches across the road. Extremely slow service for a Zinger burger and when it finally arrived it was barely warm. The chicken was very thin and not the normal breast I have had on previous occasions when getting this meal. My expectations weren’t high going in however I was left pretty disappointed. Won’t be going back!

FAQ

The diner is accessible and can therefore also be used with a wheelchair or physical limitations.

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