The Fish - Bemus Point
The Fish
Description
The multifaceted experience at this restaurant showcases both charming moments and distressing issues. While the decor is appealing and some dishes, notably crab legs and fish platters, receive high praise, diners frequently report significant service shortcomings. Customers have encountered unkempt conditions, including flies and sticky floors, alongside long waits for food and drinks, often leaving them feeling neglected by staff. Despite these shortcomings, the friendly service from certain staff members and picturesque lakeside views provide a silver lining. Overall, while the potential is evident, improvements in service and cleanliness are crucial for a more consistent dining experience.
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The service at this restaurant is atrocious! During our visit last week, there were only two waiters for the entire place which was completely overwhelmed. Despite their best efforts, it was an impossible task for them to manage. Without a hostess, a line of people waited to be seated. An elderly woman even tried to make a reservation for a large group the following week, only to be told to come back at another time by a waitress. Why are there so few employees working here? Is it due to low wages or poor working conditions? Although the restaurant is lovely with a view of the sea, they will not survive the summer season if they do not hire more help.
We had a big party reservation and ended as the only ones in the restaurant for lunch (after Christmas on the day). our waitress was very friendly and helpful, even helped us make some group photos. everyone enjoyed eating, especially the rust and the fish (sandwiches). the restaurant is very beautiful inside and has a beautiful view of the lake.
I fought last year for birthday. personal and service were good, but the shrimp app I received was not the same as the first one that ordered my group. they served like a popcorn garnel that were not big or as good as the first ones - but they loaded the same so I was not really impressed that but the crab legs were great.
I really enjoyed the soup and salad I had for lunch. The view while eating was lovely. The service was great and the prices were reasonable.
I was extremely let down by this restaurant. I am only giving it 2 stars because of the friendly servers Donna and Kari, the pretty decor, and the view. However, there was a complete lack of hospitality from the owner. There were flies everywhere, no appetizers that seemed appealing to order, and even lipstick marks on the wine glass.
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