Piper Arms Pub Belleville

We visited the restaurant today, and unfortunately, my partner's meal was incorrect not once, but twice. When we asked the staff to rectify the mistakes, they seemed irritated. As a result, my husband had to eat by himself while waiting a long time for his meal to arrive. The wait times were excessive, and during that time, no one checked in on us. When we asked for drink refills, the staff appeared quite annoyed. Additionally, our friend's fish and chips came without tartar sauce, and when he requested it, he was met with an exasperated attitude. I used to really enjoy this restaurant, but after this experience, I don't think I'll be coming back. We felt very disrespected, and to add insult to injury, they didn’t offer any discount for the inconvenience of my husband having to eat alone due to their errors.

The service was outstanding, and the liver, onions, and bacon were superb, just like the fish and chips. Our waitress was delightful, but it would have been nice to receive some recognition after waiting at the front door for more than five minutes.

We visited Piper's on May 28th to celebrate my late husband's birthday, and I must say it was the most disappointing meal I've ever had. The sandwich was flavorless, and my granddaughter's fish was incredibly dry—almost like sawdust. We also ordered the spinach dip, and I couldn't believe how small the portion was for the price; it came with just six pita pieces and a few nacho chips. It was all so disappointing. I've shared my experience with friends and family, and I won't be returning.

The food my family ordered looked appealing and seemed promising at first. Unfortunately, the classic burger was a letdown. It was too thick and very watery, lacking that satisfying greasiness. The toppings were minimal, featuring only a small piece of lettuce, a slice of tomato, and two thin slices of dill pickle. I had specifically requested no onions, but it seems they typically come standard on the burger. The bun was below average, and the burger itself was completely flavorless; it tasted as though it had been boiled rather than grilled. I couldn’t finish it. On a brighter note, the poutine we ordered on the side was quite tasty. The staff were friendly, but I wouldn’t plan to return, at least not for the burgers. Our total bill was $100.

The signature burger is an absolute masterpiece, a solid 10 out of 10! I truly adore it; the burger patty and every detail are outstanding. It’s undoubtedly one of the best in the region. I'm also a huge fan of your onion rings!