Reviews

Overall Total Score
4.1 out of 5
Impressive | 2156 reviews

What ricardonJ497YE likes about Costa Coffee:
So after trying all the costas in Bedford this one is my favourite purely for one member of staff her name is Chantel and in over a year has never made a bad coffee always is friendly even if she’s working alone and it’s busy and I’m really greatful for this diamond of a coffee maker , how she isn’t a manager shocks me she would be wonderful your missing out Costa this girl really represents your shop awesomely you s... View all feedback. What sally e doesn't like about Costa Coffee:
Just been to Costa at Kempston Retail Park, Bedford. The hot chocolate was returned twice with lumps of chocolate powder in it. The coffee had powder sprinkled on top when requested none. The tables were dirty and when a girl eventually appeared she used same cloth to clean numerous tables with no cleaning fluid. The chairs were disgusting and covered in stains. View all feedback.

Reviews from various websites

Menu
4.4 ★ from 10 reviews
Sophie
18.05.2022 - 17:02

5* always. amazing coffee every time, personal are friendly and attentive.

Amber
18.05.2022 - 17:02

Just been into the Bedford interchange and I wanted to thank the two members of staff working today. It was busy but received service with a smile, a great Latt...

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Maria
18.05.2022 - 17:02

Although the coffee and the panini were good, the tables were grubby. it needs a clean one.

Graham
18.05.2022 - 17:02

Beautiful greeting today in the kempston retail park met friends for coffee a hotxbun beautiful. jo the manager welcomes everyone she really raised.

Julia
18.05.2022 - 17:02

Same old Costa. Perfectly drinkable coffee, I would however prefer to visit a good independent coffee shop.

Tripadvisor
4.0 ★ from 34 reviews
Alisha34333
17.01.2024 - 16:53

I visited Costa yesterday to be served by a rather abrupt older lady. She was quite short with me and the other staff and left me feeling very uncomfortable, sh...

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English8bond
17.01.2024 - 16:53

Never going here again. Every table had dirty cups,plates etc, under staffed, dirty surface at the till,empty jugs stacked up at the counter, it was just shear...

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Jemma
17.01.2024 - 16:53

Kempston Saxon centre costa near sainsburys! Really slow service and very dirty tables that no one seemed to be cleaning! Will not be returning awful service

U9509PUjasonp
17.01.2024 - 16:53

The service was sooooo slow, two people in front of us and took maybe 7--8 minutes to get served. Two members of staff, one making drinks who half way through s...

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ricardonJ497YE
17.01.2024 - 16:53

So after trying all the costas in Bedford this one is my favourite purely for one member of staff her name is Chantel and in over a year has never made a bad co...

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Gastroranking-it
1.8 ★ from 10 reviews
Peter
23.04.2024 - 16:22

Rude staff and consistently bad coffee, vile place. Shame as it used to be good

Katrina
23.04.2024 - 16:22

Met a friend for a quick catch up and enjoyed a lovely Chocolate Orange Muffin. queue was medium with an average wait time. cafe was fairly busy but we found a...

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Pat
23.04.2024 - 16:22

Dont go here if you want to relax and enjoy a drink and food. There's a tiny!!!!! cark park sign saying 2hrs. It has 3 other businesses on the car park and most...

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Catherine
23.04.2024 - 16:22

This is without a doubt the most unhygienic restaurant I have ever set foot in. I have tried to notify them as I don't like public complaints before contacting...

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Stela
23.04.2024 - 16:22

The staff at this restaurant needs improvement. Jasmine just stared at me while I was at the till, waiting for me to tell her my order. It made me feel like I o...

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Google
4.1 ★ from 876 reviews
Gastroranking-uk
4.0 ★ from 820 reviews
Int Restaurants
4.5 ★ from 426 reviews

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